01 — System status
Availability is measured against the governed record, not against our marketing site. Incidents are published whether or not a client noticed them.
02 — Services
Governed record
Reconciliation engine
Connector ingestion
Reporting and exports
Audit export API
Notifications
03 — Incident history
Last 12 months
Degraded
Elevated reconciliation latency
A custodian feed delivered malformed records, which slowed the reconciliation queue for part of the European morning. No records were lost or misstated.
Maintenance
Scheduled maintenance, Frankfurt region
Planned storage upgrade completed inside the announced window. Reads remained available throughout.
Resolved
Delayed audit export generation
Export generation queued behind a large historical backfill. Affected exports were regenerated automatically.
Resolved
Notification delivery delay
Our transactional email provider degraded, delaying exception notifications. In-product alerts were unaffected.