01 — System status

All systems operational

All systems operational

Checked every 60 seconds

Availability is measured against the governed record, not against our marketing site. Incidents are published whether or not a client noticed them.

02 — Services

Service

30-day uptime

Status

Governed record

99.99%

99.99%

Operational

Reconciliation engine

99.98%

99.98%

Operational

Connector ingestion

99.96%

99.96%

Operational

Reporting and exports

100.00%

100.00%

Operational

Audit export API

99.99%

99.99%

Operational

Notifications

99.94%

99.94%

Operational

03 — Incident history

Last 12 months

Degraded

Elevated reconciliation latency

A custodian feed delivered malformed records, which slowed the reconciliation queue for part of the European morning. No records were lost or misstated.

1h 12m

1h 12m

Maintenance

Scheduled maintenance, Frankfurt region

Planned storage upgrade completed inside the announced window. Reads remained available throughout.

2h 00m

2h 00m

Resolved

Delayed audit export generation

Export generation queued behind a large historical backfill. Affected exports were regenerated automatically.

38m

38m

Resolved

Notification delivery delay

Our transactional email provider degraded, delaying exception notifications. In-product alerts were unaffected.

54m

54m

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